Red Falcon HQ

Agency Client Feedback Tool

Red Falcon HQ is an agency client feedback tool that helps teams collect content reviews, manage revision requests, and track approval decisions — with every comment attached to the specific post.

The pain point

Client feedback on agency content usually arrives through multiple channels. A client might comment in email, leave a note in a shared doc, or send a quick message. The agency has to collect, organize, and apply feedback without losing anything between channels.

Who this is for

Agencies, account managers, and content teams that need a centralized tool for collecting and managing client feedback on content before publishing.

Manual method

Without a dedicated feedback tool, agencies piece together client comments from email threads, chat messages, and document comments. Someone has to manually update the post based on feedback from multiple sources, risking missed edits or miscommunication.

How Red Falcon HQ helps

Red Falcon HQ provides a dedicated space where client feedback is attached to each post. Agencies see exactly what the client said, which version it applies to, and what action was taken. Nothing gets lost between channels.

Benefits

Client feedback attached to the specific post in context
Multiple feedback rounds tracked in one place
Clear action items from each feedback round
Revision history preserves what changed between versions
Approved posts with complete feedback history available

Common mistakes

Collecting feedback across too many channels
Not documenting verbal feedback from calls or meetings
Failing to clarify which version feedback applies to
Applying feedback without tracking the original request

Frequently asked questions

How does the feedback tool collect client input?

Clients review posts through a no-login approval link and leave comments directly on each item. Feedback is stored with the post for easy reference. See <a href='/how-it-works'>how it works</a>.

Can I see feedback history across multiple revisions?

Yes. Each post maintains its feedback and revision history. Teams can see the original feedback, the revised version, and the final approval decision. Visit <a href='/features'>features</a>.

What if the client requests changes after approving?

The post status can be updated back to review mode, changes can be made, and the post can be resent. The original approval and new feedback remain on the post. Check <a href='/pricing'>pricing</a> for plan features.

Is this suitable for agencies with multiple clients?

Yes. Each client has their own workspace where feedback is organized by post. The agency manages everything from a single dashboard. Learn more on <a href='/how-it-works'>how it works</a>.

Stop chasing approvals across email threads.

Give clients a cleaner approval workflow, track revisions clearly, and keep content moving from draft to approved.

Create Approval Board